Low-IP, LLC Privacy Policy

Low-IP, LLC

Privacy Policy Effective Date: [Insert Date]

1. Introduction

Low-IP, LLC (“Low-IP,” “Company,” “we,” “us,” or “our”) respects the privacy of its clients, website visitors, and service users.

This Privacy Policy describes how we collect, use, disclose, and protect personal information in connection with our services, website, client portal, and related technology offerings.

By accessing or using our services, you acknowledge the practices described in this Policy.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

• Name • Company name • Email address • Phone number • Billing address • Payment information • Support requests and communications

B. Account and Service Information

• Login credentials • Service configuration data • IP addresses associated with account access • System usage metadata

C. Automatically Collected Information

When visiting our website or client portal, we may collect:

• IP address • Browser type • Device information • Pages visited • Date and time of access • Referral source

This information is collected through standard web server logs and similar technologies.

3. How We Use Information

We use collected information to:

• Provide and manage services • Process billing and payments • Communicate regarding accounts or support • Improve system performance and security • Comply with legal obligations • Detect and prevent fraud or abuse

We do not sell personal information to third parties.

4. VPN and Network Services Privacy

If Low-IP provides VPN or network access services:

• We do not inspect the content of encrypted traffic in the ordinary course of business. • Limited connection metadata (such as session timestamps or IP addresses) may be logged for operational integrity, abuse prevention, or legal compliance. • We do not sell or commercially exploit network traffic data.

Operational logs may be retained for security monitoring and infrastructure stability.

5. Data Sharing and Disclosure

We may disclose information:

• To service providers who assist in operating our business (payment processors, hosting providers, monitoring tools) • To comply with legal obligations or court orders • To enforce our Terms of Service • To protect the rights, safety, and property of Low-IP or others

All third-party vendors are expected to maintain appropriate security safeguards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet or electronic storage is completely secure. Low-IP cannot guarantee absolute security.

Clients are responsible for safeguarding their account credentials.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill contractual obligations • Maintain financial records • Comply with legal requirements • Resolve disputes

Logs and technical data may be retained for operational and security purposes.

8. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

• Request access to personal information • Request correction of inaccurate information • Request deletion of personal information • Object to certain processing

Requests may be submitted through our official contact channels.

9. California Privacy Rights (CCPA Notice)

If you are a California resident:

• You may request disclosure of categories of personal information collected. • You may request deletion of personal information, subject to legal exceptions. • We do not sell personal information as defined under California law.

Requests may require identity verification.

10. International Users

If you access our services from outside the United States, your information may be transferred to and processed in the United States.

By using our services, you consent to such transfers.

11. Children’s Privacy

Low-IP services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Policy

Low-IP may update this Privacy Policy at any time. Updated versions will be posted on our website or client portal.

Continued use of services constitutes acceptance of the revised policy.

13. Contact Information

Low-IP, LLC 1319 Washington Ave Po Box 413intended for individuals under  San Leandro, CA 94577 Info@lowip.net +1-925-361-6153